Privacy Policy

1. Who we are

getLockin is a trading discipline and accountability application operated from the United Kingdom, available worldwide through our website and future mobile apps. For privacy questions, contact privacy@getlockin.net.

2. What we collect

We collect account information, trading discipline data, technical data, and payment status data required to operate the service. We do not store card details.

• Email address, display name, username, encrypted password, optional profile picture, and OAuth identifiers
• Trade entries, daily contracts, account balance, targets, drawdown rules, streaks, calendar entries, and accountability partner details
• Device type, browser, operating system, IP address, and anonymous analytics
• Subscription identifiers and billing status from Stripe, Paystack, or Coinbase Commerce

3. How we use your data

We use your data to run the discipline coaching service, send transactional messages, bill subscriptions, improve product quality, prevent fraud, and comply with legal obligations. We never sell your data, share trading history for marketing, or use your data to train AI models.

4. Who we share data with

Only the service providers required to operate the product receive data.

• Supabase
• Vercel
• Stripe / Paystack
• Coinbase Commerce
• Twilio / Meta WhatsApp Business
• Resend
• Google / Apple

5. Data retention

Your discipline data is kept while your account is active. If you delete your account, we erase personal data within 30 days, except where law requires financial records to be retained.

6. Your rights (GDPR & CCPA)

Use in-app settings or email privacy@getlockin.net. We respond within 30 days.

• Access
• Rectification
• Erasure
• Portability
• Objection
• Withdraw consent

7. Security

All data is encrypted in transit and at rest. Broker credentials, when introduced, will only use read-only or investor passwords and are encrypted with per-user keys. We never request master broker credentials.

8. Cookies

We use essential authentication cookies and anonymous analytics cookies. No advertising cookies are used.

9. Children

getLockin is intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18.

10. International transfers

Data may be processed in the EU, UK, or US depending on the service provider. Transfers outside your region are protected by Standard Contractual Clauses or equivalent safeguards.

11. Changes to this policy

Material changes will be announced by email and in-app at least 14 days before taking effect. The Last updated date reflects the most recent revision.

12. Contact

Questions or complaints? Email privacy@getlockin.net or use the contact form. EU residents may lodge a complaint with their local supervisory authority.